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| Course Cancellations
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Face-to-face Course Cancellation Policy
A full refund will be issued to registered course participants who notify the Registration Office more than 15 calendar days in advance of the course start date.
Online Course and Module Cancellation Policy
Registration for self-paced online courses and modules is final. No cancellation or
refund is available since access is granted to online courses
immediately after a purchase is processed. |
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| Publications Return Policy
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To return an item, a Return Authorization
Number must be obtained from the Bookstore within 30
days of the invoice date. Returned books must be clean, unmarked, and
free of labels and should be packaged carefully to prevent damage during
shipping. The return package must contain a copy of the invoice or
packing slip indicating the number of copies returned and the Return
Authorization Number.
For return authorization, please contact:
Bookstore
School of Government
Campus Box 3330, Knapp-Sanders Building
UNC-Chapel Hill
Chapel Hill, NC 27599-3330
Email: sales@sog.unc.edu
T: 919.966.4119
F: 919.962.2709 Returns will be subject to a 10% restocking fee.
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| Shipping Materials
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| As part of ongoing environmental efforts to
reduce waste, the School of Government uses only biodegradable
corn-starch packing peanuts for large shipments. To learn more about the
School’s other green initiatives and the SOGreen Committee, visit www.sog.unc.edu/sogreen. |
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| Tax Exempt Customers
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| If you are ordering for a tax-exempt agency, please call the School of Government Bookstore manager, at 919.966.4120, to place your order. Please do not submit an online order or tax will be automatically charged. |
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